2026-04-30: Website chatbot sandbox
- Launched the first embeddable web widget for testing Ori on customer-facing support questions.
- Added source-grounded replies so teams can test answers against their own knowledge base.
Product changelog
Customer-facing improvements across the web widget, WhatsApp, knowledge base, and handoff workflows.
2026-05-02: Trust pages and customer data controls
- Published privacy, terms, subprocessors, and security pages for buyer review.
- Clarified data ownership, deletion, and model-training boundaries in plain language.
2026-06-11: Support workflow polish
- Improved the landing experience for website and WhatsApp support use cases.
- Updated dashboard wording so setup steps read like customer support work, not internal tooling.
- Added clearer trust, integrations, and answer-quality sections for new teams.
Future entries will be added per release.